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International Business Machines Corp. (IBM) plans to suspend recruitment for “back office” positions that could potentially be automated using artificial intelligence (AI).
IBM CEO Arvind Krishna explained in an interview with Bloomberg on May 1 that many “back office” jobs, such as those in HR and accounting, are likely to be the first to be automated with AI.
The IBM boss added that he could “easily” see 30% of those positions be replaced by artificial intelligence over a five-year period.
Dropbox: Laying off 500 people and replacing them with AI
IBM: Pausing hiring for ~7,800 roles that could be done by AI
AI is already replacing jobs
— Genevieve Roch-Decter, CFA (@GRDecter) May 1, 2023
IBM has 282,000 employees globally, according to LinkedIn, and about 26,000 non-customer employees according to Bloomberg, meaning that about 7,800 jobs could be outsourced to artificial intelligence.
“I could easily see 30% of that being replaced by artificial intelligence and automation over a five year period.”
According to some reports, AI-driven automation has already helped IBM save more than $1 billion in business and maintenance costs.
Tasks that can be automated include providing employment confirmation emails or moving employees between departments.
However, Krishna believes that human resource roles that assess the composition of the workforce, measure productivity, and perform other tasks that depend on human judgment are not likely to be replaced within the next decade.
— IBM (@IBM) April 24, 2023
Many industry experts still cannot figure out if AI can really put people out of work on a massive scale.
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A recent study found that 62% of Americans believe that the introduction of artificial intelligence in the workplace will have a “significant impact” on workers over the next 20 years, leaving many employees “wary” and “worried” about what’s in store for them. in future.
However, more tech-savvy employees feel more confident about their future.
Blockchain developer Salman Arshad recently explained to Cointelegraph that instead of AI destroying the developer market, it will only serve as a tool to increase efficiency.
“You know what your company wants. You can report it to ChatGPT and it will ideally turn your commands into a smart contract, audit process, document or white paper.”
“ChatGPT and AI tools are a blessing; they are not our enemies and are not going to end their developer careers,” he added.
Another blockchain developer, Syed Gazanfer, explained to Cointelegraph that the combination of human input and ChatGPT offers much more flexibility than a full transition to AI automation.
On the other hand, Dominik Shiner, founder of the IOTA Foundation, believes that AI will take away employment opportunities from people, but at the same time, AI and the robotic process will create new jobs:
“We will see more and more people being forced into new roles that may be nothing like anything they have ever done.”
